Dr. Rijula Das

Plain Language Consultant, Write Ltd

From head to heart–the future of communications in an increasingly personal world

“How do we authentically communicate our sense of care in an increasingly personal world? It starts with understanding how your ‘why’ and your values affect your product, services and communications with your customers. We can measure how empathetic communications impact people’s lives, the bottom line of a business, and your organisation’s time and resources. We’ll talk about:

– Clear communication as a compelling force for good in the world
– Why your ‘why?’ matters
-The formula for head-to-heart communication

About the Speaker

Dr. Das is a writer, editor and business communications trainer who holds a PhD in Creative Writing. She works on clarity and authenticity in business writing and training, editing and public speaking.