Hear from Attendees
From the IABC Wellington President: Make Wellington your own kind of cool

Click here to hear from IABC Wellington President & Chair of the FUSION20 Conference Committee, Chris Dutton.

About the Regional Conference

FUSION is a conference organised by IABC APAC for business communicators in the Asia Pacific region, one of the most culturally and geographically diverse regions in IABC. Our goal is to connect communicators across APAC and the world to inspire, create connections, foster best practices, and promote leadership in the communications profession.

Why should you attend #Fusion20?

There are three compelling reasons why attending #Fusion20 is the right move for you. They apply whether you’re at the beginning of your career or a seasoned senior leader. Click here to learn more.

Business Case Letter

Click here for a letter that outlines the business case for attending the IABC APAC FUSION20 Conference. It is designed to assist you with requesting funding from an employer to help you attend. Simply tailor the information to fit your needs!

Keynote Speakers

Gabrielle Dolan

Best-Selling Author & Educator

Social Media

Real Communication – Why we need it more than ever


In this opening keynote Gabrielle Dolan will explore our addiction to jargon and acronyms in business. She will discuss why we use them and the consequences it has on effective communication, including reduced audience engagement and retention. As communication professionals, Gabrielle will invite and sometimes beg the audience to become part of the solution in fighting this addiction…because if we can’t do it, no one can.

In this highly entertaining session, Gabrielle will also be covering:

  • The four trends impacting on the way we communicate
  • The hidden consequences of using jargon and unnecessary acronyms
  • The role professional communicators play in the drive towards real communication


About The Speaker

Gabrielle Dolan is an International keynote speaker and best-selling author of 5 books, including Real Communication, a 2019 finalist for the Australian leadership book of the year.

A highly sought-afer keynote speaker, educator and author, Gabrielle has worked with thousands of high-profile leaders from around the world and helped countless of Australia’s top 50 companies and multinationals to humanise their communications – Telstra, EY, Accenture, VISA, Australia Post, National Australia Bank, ANZ, Vodafone and the Obama Foundation to name drop a few.

Bringing humanity to the way business people communicate isn’t just a career, it’s a calling. The ultimate expression of her passion for the cause is her Jargon Free Fridays movement/ global movement (jargonfreefridays.com).

Matt Jones

Co-Founder and Brand Director, Four Pillars Gin

Social Media

In Craft We Trust

The rules have changed in today’s fast-moving, hyperactive, attention-deficit, socially-wired world. Today, more than ever, it’s about what you do, and how that shapes what they say. Matt Jones will join the dots between theory and practice, sharing his views on what makes for successful brand-building and communications in the 21st Century, and then showing how those principles have helped make Four Pillars Gin the world’s leading craft gin brand.

About The Speaker

Matt Jones is one of Australia’s leading strategists and storytellers when it comes to the intersections of the brand, business, leadership, experience, culture, technology, human behaviour and storytelling.

Matt has an eclectic background, combining economics, politics, brand experience and gin. From 2001 to 2005, Matt was Chief Political Adviser to the UK Conservative Party (the youngest person in the party’s history to hold that role).

In 2012, Matt founded his own consultancy, focused on applying creative strategy, storytelling and experience design to brand and business challenges for corporate, craft, start-up and social businesses. In 2013, Matt co-founded Four Pillars Gin, a craft gin business based in Healesville in Australia’s Yarra Valley. Matt takes the lead on building the Four Pillars brand and customer experience and has helped Four Pillars Gin become one of Australia’s fastest-growing and most admired craft businesses. In 2019,  Four Pillars joined forces with Lion Australia and was also named International Gin Producer of the Year at the 2019 International Wine & Spirits Competition in London, the Oscars of the spirits industry.

Abigail Loveall

Communications Manager - Culture, Diversity & Inclusion, Walmart

Social Media

Dining in the Dark: Exploring the Disability Employment Landscape


Dining in the Dark is a learning experience designed to help participants identify and mitigate unconscious bias and build inclusive leadership skills through practical application and facilitated discussion. The program begins with an overview of the disability community and the employment landscape. Participants then partner up and each have the opportunity to experience what it is like to be blind and to serve as a sighted guide during the course of a meal.


About The Speaker

Abigail is a communications manager for the Global Office of Culture, Diversity and Inclusion (CDI) for Walmart, where CDI’s mission is to create an inclusive culture for all associates, as well as customers in the store.

Angela Scaffidi

Managing Partner Australia, Senate SHJ

Social Media

Culture + Reputation – The Challenge For Modern Communicators


The link between leadership, culture, change and reputation is strong and will only get stronger in coming years. How can an engaged workforce really help your reputation? Why do leaks happen? How can leaders help or hinder? This presentation will explore these questions, using the Four Rooms of Change® as the theoretical base, along with examples from across our region.  It will pose questions for the audience to consider in the context of their own organisation.

About The Speaker

Angela Scaffidi is Head of Change at SenateSHJ, and she designs, implements and measures change programs for clients in the public and private sectors. She is an accredited user of the Four Rooms of Change®. She works with the methodology to help individuals, teams and organisations to understand and own their change experience and to take the steps required to achieve sustainable change.

She is co-chair of PROI Worldwide’s Asia Pacific region. She brings experience in management consulting, cultural change and reputation management.

Linda Clark

Partner, Kensington Swan

Social Media

The Politics of Community


The rise of social media has changed politics completely. Increased partisanship, prejudice and fear. Join Linda Clark as she cuts through the political turmoil, instability and uncertainty to discuss how New Zealand is managing the maelstrom.

About The Speaker

Linda is a Partner in the Kensington Swan government and regulatory and dispute resolution teams, with particular expertise in public law, regulatory issues, media law and defamation.

Linda was formerly a leading political journalist and she has an in-depth understanding of the New Zealand political environment. Linda is a board member of the New Zealand Book Council and the Wellington College board of trustees and a member of the NZ Police Independent Risk Assurance Committee.

Jo Cribb


Social Media

How to survive, thrive and get your message out in the new world of work


Technology has and will continue to impact on the communications industry and communications professionals. Being prepared to maximise the opportunities change brings will be critical to future career success. This session will provide practical advice about how to survive and thrive in the next decade of work.

About The Speaker

Jo has a varied portfolio that includes working with businesses and policy makers to improve gender equality and get people ready for the future of work. She holds a number of board positions and is a researcher, commentator and facilitator of NGO and community governance. Her background is in senior leadership roles in the Public Service, the most recent as Chief Executive of the Ministry for Women.

Mahima Shrestha

Co-Founder & Head of PR, MOP Communications Pvt. Ltd.

Social Media

EARS, HEART, MIND- Communications for a New Decade


As the disruption of industries and the tension around global issues like climate and conflict escalates, professional trajectories, traditional alliances and personal values are coming to a head for many across the globe. With these factors at play, ‘crisis’ conversations are entering the fray of daily life at work and at home. Sharing insights from a career in PR and Crisis Communications for institutions as diverse as airlines, high schools, prisons, telecommunications operators, police departments and think tanks, this presentation takes you through a fresh look at powerful communication where it matters.

About The Speaker

With an extensive background in media and crisis communications, Mahima is obsessed with bringing bright people together to find solutions to complex problems. Over the years she has worked in publicity and crisis communications for government, multilateral, private and non-profit organizations in a wide range of sectors in several countries in Asia, Europe and North America.

Her work portfolio ranges from commercial brands to social reform projects, think tanks, individual activists and institutions within the criminal justice system. This diversity in her work portfolio has given her unique insight into what it takes for people to put aside differences, overcome traumatic history and find a way to move forward individually and collectively.

Through her training programs she addresses the well-tested power of authentic communication when the stakes are high and outcomes matter. She has a special passion for working with social businesses as well as young people with the desire and potential to be changemakers within their families, communities, organizations and countries.

General Speakers

As speaker submissions are approved, detailed speaker information will be added to the section below.

Danielle Bond

Brand, Marketing & Communications Leader, Aurecon

Award-winning marketing & communications executive Danielle Bond is CMO of engineering, design and advisory firm Aurecon and a member of IABC’s International Executive Board.

Courtney Lock

External Communications Lead, Aurecon

Courtney is the External Communications Lead for Aurecon, an engineering, design and advisory company and led the successful launch for Aurecon’s podcast Engineering Reimagined

Subhamoy Das

Marketing & Communications Leader

Subhamoy Das is a former journalist and communications professional based in India, with two decades of experience in PR, marketing & communications.

Jessica Billimoria

Director, Diverse Audience Strategy, CultureVerse

Jessica is an accomplished marketing communications professional with 14 years' experience working for government, non-profit and private sector corporations.

Loc Trinh

Director, Diverse Audience Engagement, CultureVerse

Loc Trinh has over 20 years' experience in marketing communication and engagement with multicultural communities.

Melissa Lee, MP

Member of Parliament

Melissa Lee is well known for her work presenting the award-winning TV series Asia Downunder. She became an MP in 2008 .

    Guled Mire

    Co-founder, Third Culture Minds

    The Christchurch terror attack saw Guled Mire become a public face for marginalised communities. The co-founder of refugee/migrant support group recently spoke at the UN in Geneva.

    Loren Savage

    Senior Engagement Advisor

    Born with achondroplasia, Loren Savage prefers the term Little Person. The communications specialist combines her lived experience of disability with both her career and volunteer work.

    Chlöe Swarbrick, MP

    Member of Parliament

    Chlöe is a Green Party MP, and Aotearoa’s youngest MP in 40 years. She brings to parliament her experience as a policy wonk, journalist, business owner and a community project leader

    Ngaire Crawford

    Insights Director, Isentia

    As Insights Director, Ngaire runs the media research division for the ANZ region at Isentia. She is a passionate advocate for communication research and measurement

    Arrun Soma

    Snr Comms & Engagement Professional

    Former TVNZ and BBC television journalist Arrun Soma now works in communications. Arrun, whose family originally hails from India, is a proud member of the rainbow community.

    Aniisu Verghese

    Director - Corporate Communications, Sabre Global Development Center

    Aniisu is a communication professional, author and speaker with over 20 years experience in internal & corporate communications

    Ross Monaghan

    Lecturer, Deakin University

    Ross Monaghan is a former journalist, public affairs manager and CEO. He is now an awarding-winning communication academic at Deakin University in Melbourne.

    Rhys Hurd

    Manager, Channel Engagement, ACC NZ

    Rhys leads a team of content and digital engagement pros at ACC NZ. He has a passion for great storytelling, and how it can change the way people think and feel about a brand.

    Shaun Jones

    Manager, External Engagement, ACC NZ

    Shaun is an IABC Wellington Past President and leads the External Engagement team at ACC NZ encompassing media, content + digital channels, social marketing & stakeholder engagement

    Maria Robertson

    Deputy Chief Executive, Dept of Internal Affairs

    Maria Robertson has held the role of Deputy Chief Executive, Service Delivery and Operations, since February 2013, where she leads a team of 900 staff.

    Mark Stephens

    Communication & Brand Positioning Strategist

    Mark established a brand communications agency in the late ‘80s. His goal & challenge has been to create simple + engaging communications for Government agencies, Corporations & NGOs.

    Stuart Howie

    Comms Strategist & Award-winning Author

    Stuart is a communications & media consultant (and author of "The DIY Newsroom") who helps organisations and their leaders to discover, shape and tell their story for max recognition.

    Mel Kettle

    Strategic Communication Expert, Podcast Host & Author

    Mel is a sought after thought leader, speaker, mentor and facilitator who helps her clients create stronger relationships with their workforce, customers and investors.

    Alexis Chuah

    Director, Dreamvast

    An entrepreneur and communicator, Alexis believes good communication is key to business growth. With Dreamvast, a training startup, her hypothesis has been tested – and proven.

    Katherine MacGregor

    Programme Manager, China New Zealand Year of Tourism, Ministry of Business, Innovation & Employment

    Katherine is MBIE’s programme manager for the China-New Zealand Year of Tourism 2019, a year-long initiative of events throughout New Zealand and China.

    Mairi Barton

    Chief Executive, Pinch Yourself Communication

    Mairi runs a strategic communication practice founded on the belief that good reputations grow from business practices based on integrity & meaningful connection

    Dr. Rijula Das

    Plain Language Consultant, Write Ltd

    Dr. Das is a writer, editor and business communications trainer who works on clarity and authenticity. Dr Das holds a PhD in Creative Writing.

    Trevor Young

    Principal Consultant, Digital Citizen Group

    Named by Sydney Morning Herald as one of 8 ‘heroes of Australian content marketing’ and listed by Smart Company as one of Australia’s ‘Top Business Thinkers for 2018′

    Michelle Low

    Marketing & Comms, Aurecon

    Chris & Michelle are part of intl engineering, design, and advisory company Aurecon, helping tell impactful stories that win work and attract and retain talent across APAC

    Shane Hatton

    Author, Trainer & Speaker

    Author of ‘Lead The Room – Communicate a Message That Counts in Moments That Matter’, Shane is committed to helping leaders lead, influence & mobilise their people.

    Jane Kneebone

    Head of Comms & Media for Diabetes Victoria

    Jane is a professional communicator with broad industry experience & expertise in strategy development, strategic media relations, reputation and issues management.

    Daniel Munslow

    CEO, MCC Consulting

    Daniel is the CEO of MCC Consulting. He has 16 years’ experience in communication and reputation management & has worked across multiple industries worldwide.

    Daniel Posavac

    CEO, Bonsey Jaden

    Daniel’s passion for building things is only eclipsed by his desire to explore the endless possibilities forged at the intersection of business, technology and creativity

    Sia Papageorgiou

    Director, Centre for Strategic Communication Excellence

    A current chapter & past regional leader in IABC, Sia has more than 20 years’ experience leading & championing best practice comms planning, strategy and implementation.

    Adrian Cropley

    Director, Centre for Strategic Communication Excellence

    A past global chair of IABC, and with a career spanning over 30 years, Adrian Cropley is widely recognised as one of the world’s foremost experts in strategic communication.

    Jo Cribb


    Jo Cribb is the poster child for the portfolio career and passionate about supporting others to thrive in the future of work

    Kent Lewis

    President & Founder, Anvil Media

    President of Anvil Media, a measurable marketing digital agency. Lewis is a BuzzSumo Top 100 Digital Marketing Influencer of 2019 and a national IABC speaker

    Chris Saxby

    Marketing & Comms, Aurecon

    Chris & Michelle are part of intl engineering, design, and advisory company Aurecon, helping tell impactful stories that win work and attract and retain talent across APAC

    Masterclass Sessions

    Julian Mather

    Smartphone Video Evangelist

    Social Media

    Get Video Smart – The Business Video (R)evolution Is Here


    Video is the missing communication skill of 2020 but outsourcing video is so 20th century! It’s time to get video smart. Agile, inexpensive DIY video is in. Revolutionise your relationship to video with 21st century strategies that use a smartphone and a smile to win trust and stop your organisation turning invisible in the digital age.

    That 20th-century video – just standing behind the camera – is dead. 21st-century video for business is a seamless dance from behind to in front of the camera. You’ll learn that it’s nowhere near as hard as you imagined

    The world is hungry for truth, feed it. In 2020, people tune into purpose and tune out to polish. Authentic videos made by authentic people with lumps and bumps and wrinkles are in demand.

    Video is NOT the secret sauce, YOU are. If you teach, train, sell or serve in any capacity, video can help you reach your desired outcomes faster because it leads with your strongest asset … you.

    Stop! Before you spend money on expensive cameras understand that the future of video is computational and the leaders in this new video are not traditional camera manufacturers, it’s the companies that make your smartphones.

    About The Speaker

    Julian Mather has seen the world through many lenses. Through a telescopic sight as an army sniper. Through the TV lens as a globe-trotting videographer for ABCTV, National Geographic and BBC. Through smoke and mirrors as a professional magician. He’s traveled far but his longest journeys have been from behind the camera to in front of it. From public servant to solo-preneur. From stutterer to professional speaker. He now helps people on their journey to creating 21st-century video: an essential business skills for the coming decade.

    Rita Zonius SCMP

    Director, The Enterprise Social Engineer

    Social Media

    How to find and build your enterprise social muscles


    Working ‘out loud’ is at the heart of the future of work. An enterprise social network can help, but simply turning it on is not a recipe for success. Like weight training in the gym, building enterprise social muscle requires a long-term commitment before you’ll see results. Rita will demonstrate practical steps communicators can take to help their organisations find their enterprise social muscles and deliver real business value through a social way of working.


    • why finding and using enterprise social muscle is about mindset and behaviour, not technology;
    • the case for a social way of working, including identify business use cases beyond communications;
    • how to apply Rita’s ‘social business cycle’ model in your organisation to help people build a social habit; and
    • how to measure value and demonstrate return on investment through enterprise social.

    About The Speaker

    Rita is an experienced corporate communications practitioner and social media advisor, focused on helping organisations and their leaders be the most open, social and collaborative they can be

    Event Tickets

    Tickets are not currently on sale

    Please note that ticket sales are currently closed as we work to reschedule FUSION to 10 – 12 February 2021. For more information on the postponement, please see the notice here.



    Please enter the password on the ticket page to see the special flat-rate speaker pricing (learn how). Speaker tickets include:

    • Full 2 Days Conference Access
    • 1x Welcome Reception Cocktails
    • 1x Gala Dinner
    Members of Affiliated Partners

    A$ 999

    • Affiliate / ProPartners rate
    • Full 2 Days Conference Access
    • Welcome Reception Cocktails
    • Silver Quill Awards Gala Dinner


    IABC Members

    Special rate for active members

    A$ 900

    • Full 2 Days Conference Access
    • Welcome Reception Cocktails
    • Silver Quill Awards Gala Dinner
    Standard Rate

    A$ 1,250

    • Full 2 Days Conference Access
    • Welcome Reception Cocktails
    • Silver Quill Awards Gala Dinner


    IABC Members

    A$ 325 for one class
    A$ 585 for both classes
    (Saver rate)

    Members of Affiliated Partners

    A$ 370 for one class
    A$ 666 for both classes
    (ProPartners Saver rate)

    Standard Rate

    A$ 482 for each class

    Ticket Cancellation, Substitutions & Refund Terms

    Members of partner / affiliated organisations require a password in order to qualify for special pricing on the ticket selling page. Registration rates are in Australian dollars. Please note Floktu payment processing fees apply. Registration will be confirmed by email when payment is made in full. If you require an invoice, please request by emailing us at iabcasiapacific@gmail.com.

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    Venue & Accomodation

    Conference Venue

    Museum of New Zealand Te Papa Tongarewa

    The Museum of New Zealand Te Papa Tongarewa is New Zealand’s national museum, located in Wellington. Known as Te Papa, or ‘Our Place’, it opened in 1998 after the merging of the National Museum and the National Art Gallery.

    55 Cable Street, Wellington – Directions & Location Map

    Phone: +64 (04) 381 7000

    Places To Stay & Things To Do
    Click Here For Special Hotel Rates